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contact@moreheadkystorage.com

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606-200-3939

Privacy Policy

Privacy Policy

Morehead KY Storage
Effective Date: 3/20/2026

1. Introduction

Morehead KY Storage (“Company,” “we,” “our,” or “us”) operates a subscription-based self-storage service through our website (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or use our services.

By using our Site, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following information when you interact with our Site:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Account login credentials

  • Storage unit preferences and rental history

2.2 Payment Information

We use third-party payment processors to handle payments. When you subscribe to our services:

  • Your credit card information is not stored directly on our servers

  • Payment data is securely transmitted to our payment processor

  • We store a tokenized reference to your payment method to enable recurring billing

This token cannot be used to reconstruct your full payment details.

2.3 Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and usage patterns

  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and manage storage subscriptions

  • Process recurring payments

  • Communicate with you about your account

  • Send billing reminders and service notifications

  • Improve our website and services

  • Prevent fraud and enhance security

  • Comply with legal obligations

4. Payment Processing and Security

We rely on third-party payment processors (e.g., Stripe, PayPal, or similar providers) to securely process transactions.

  • These providers are PCI-DSS compliant

  • We only store payment tokens, not full card numbers

  • All payment transactions are encrypted using SSL/TLS technology

We take reasonable administrative, technical, and physical measures to protect your data.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment processors (for billing purposes)

  • Hosting providers and IT service providers

  • Email and communication platforms

  • Legal authorities when required by law

All third parties are required to maintain appropriate data protections.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions

  • Remember preferences

  • Analyze site traffic

  • Improve user experience

You can control cookies through your browser settings.

7. Data Retention

We retain your information:

  • For as long as your account is active

  • As needed to fulfill contractual obligations

  • As required by law (e.g., tax and accounting records)

Payment tokens may be retained for active subscriptions and removed upon cancellation unless required for legal purposes.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at the information below.

9. Data Security

We implement reasonable safeguards, including:

  • Encrypted data transmission (HTTPS)

  • Secure hosting environments

  • Limited access to personal data

However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact us:

Morehead KY Storage
1900 US 60 W
Morehead, KY, 40351 USA
Email: contact@moreheadkystorage.com
Phone: 606-200-3939

13. State Privacy Rights (U.S.)

Residents of certain states (such as California, Virginia, and others) may have additional privacy rights under applicable laws. While Kentucky does not currently have a comprehensive consumer privacy law equivalent to California’s CCPA, we strive to honor reasonable data access and deletion requests.

14. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.